T Issues Consultancy


T Issues Company Profile

Grahame Collier

T Issues Evaluation Projects

T Issues Environmental Projects

T Issues Facilitation Skills

T Issues Local Government Projects

T Issues Public Health Projects

T Issues Service Planning Projects

T Issues Strategy Development

T Issues Training Projects

Professional Association Membership





T Issues Evaluation Projects

Better Water Workshop Kununurra 2008

Baptist Community Services
The Act II Respectful Relationships initiative is part of the Reducing Violence against Women Strategy It aims to work with young people to:

o   raise their awareness of ethical behaviour

o   develop protective behaviours

o   develop their skills in conducting respectful relationships.


The Baptist Community Services – NSW and ACT (BCS) received funding to deliver Act II Respectful Relationships into secondary schools in NSW. In brief, the nature of the project was to:

o   implement an arts-based early intervention program in schools, a percentage of which have high levels of disadvantage that will enable young people to engage in respectful relationships

o   develop a resource (manual guide) to enable this project to be implemented in other educational settings

Grahame Collier evaluated this project as an external evaluator.


Ryde City Council
All tied together from a catchment perspective. Evaluation Report Catchment Connections. This project evaluation was conducted at the completion of the project.  Catchment Connections is a three year grant-funded project that covers 2,000 hectares (20 km2) of land within the Terrys Creek, Mars Creek, Shrimptons Creek and Buffalo Creek catchments – all tributaries of the Lane Cove River. This partnership project is jointly funded by the NSW Environmental Trust and three local Councils; City of Ryde, Hornsby Shire and Hunters Hill, with City of Ryde as the lead Council.

Grahame evaluated this project following his appointment two months prior to the completion of the three year project. Thus data had to be drawn from material collected by a number of different project managers for the project

Project Managers: Sam Cappelli and Nilushi Disanayake. Ryde City Council.


Local Government and Shires Associations
Supporting the Sustainability Journey in Local Government – an Evaluation of the USSA.

‘A Lot - But Not Yet Enough’. In this project Grahame evaluated the Urban Sustainability Support Alliance activity to drive the integration of sustainability into Councils across NSW. The evaluation provides an independent view of the effectiveness of the program as measured against seven key outcomes. The report is written both summatively - reviewing what occurred - and formatively - identifying future support recommendations. This evaluation is based on data provided by over three thousand local government staff and almost a hundred elected officials who evaluated components of the program and/or engaged in the end-stage evaluation mechanisms. Drawing together all evaluation findings in one document, the report is designed to inform: past and present members of the USSA, the Executive and senior staff of the LGSA, the NSW Environmental Trust, NSW Government, and staff and elected officials in local government across NSW.

Project Managers: Rebecca Jones and Sue Martin LGSA


Coffs Harbour City Council: Our Living Coast Project
Evaluation of Our Living Coast Regional Sustainability Initiative. The Our Living Coast program is an extensive and somewhat complicated research/evaluation project across three Councils. Essentially it is designed to review the extent to which the following project objectives have been achieved:

  • To improve biodiversity and sustainability outcomes at both a regional and local level

  • To increase community capacity toward achieving sustainability improvements and active biodiversity conservation in urban areas

  • To improve actions and governance mechanisms for sustainability within and across the 3 Councils

  • To build and strengthen local and regional partnerships for biodiversity conservation and sustainability.

Project Manager: Jim Downey
Coffs Harbour City Council


Ashfield Municipal Council [and other partner Councils]
GreenWay Sustainability Project Evaluation Project. The GreenWay Project is in the early days of implementation and T Issues role is to evaluate the project. The evaluation process will occur through 2011 and into early 2012 and is based on the GreenWay Sustainability Project Evaluation Framework. The Framework establishes the strategic approach to the evaluation and indicates that it will:

The successful design and implementation of a best practice model for shared responsibility towards achieving a sustainable environmental, cultural and non-polluting transport corridor, linking the sub-catchments of the Cooks River and Iron Cove.

Project Manager: Lauren McIver
Ashfield Municipal Council


Web Youth Service

Evaluation of the Amphetamine Type Stimulants Project at the Web Youth Service, Woy Woy.

Project Managers: Aidan Devine and Sandy King
Web Youth Service


Clarendon Homes / Investa

Evaluation of the Your Home Buyers Guide Project: It’s All In One Place’ Report. Undertaken in conjunction with Helaine Stanley [RMIT].

Project Manager: Gabrielle Kuiper
Sustainability Manager

Grahame presenting on the evaluation of the Your Home Buyers Guide at the NSW AEE Conference. Coffs Harbour 2009

Ku-ring-gai Council

Evaluation of Sustainability House Project. Support for officer conducting an evaluation, particularly in design of the evaluation framework. Conduct of community focus group in the data collection phase.

Graeme Williams
Community Environment Officer
Ku-ring-gai Council


UnitingCare Burnside

Alcohol and Other Drugs Family Support Project. Evaluation of this project at its midway point and at the end of the three years funding period. Products included an evaluation framework, two data collection processes and reports.

Sue Jennings
Burnside Central Coast


Blacktown City Council

Integrated Evaluation of Five Sustainability Projects; Undertake all data collection and reporting on five different community pride projects undertaken by Blacktown City Council.

Helen Burnie
Waste Education Officer
Blacktown City Council

Rick Wiezel
Community Enhancement Officer
Blacktown City Council


Queensland Environmental Protection Agency
Evaluation of Waste Facilities in Queensland: A major Project for the  to evaluate waste education projects across Queensland with a specific evaluation of four projects in Toowoomba, on the Gold Coast, at Maroochydore and in Far North Queensland. Five reports and twelve case studies were produced as a result of this project. Phil Smith, Know Hands Consultancy, Assisted by working on eight of the case studies.

Peter Collins
Team Leader Sustainable Industries
Queensland Environmental Protection Agency


North Coast Area Health Service
Evaluation of HIV/AIDS Enhanced Primary Care Project: An evaluation of the first three years of operation of the HIV/AIDS Enhanced Primary Care Project. A report with significant recommendations about future project delivery.

Jen Ireland
Manager Sexual Health Service

NSW Department of Environment and Conservation
Sustainable Schools Program –Systems Evaluation: A project  reviewing the systems aspects of the Sustainable Schools Program. Provided a significant report which was a part of a larger, more in depth evaluation.

Phil Smith
Manager Education
NSW Department of Environment and Conservation.


Mid North Coast Area Health Service
Evaluation of the Hepatitis C Enhanced Primary Care Plan [Hep C EPC Project]. A project which involved a survey of GPs one on one interviews of key informant, and a focus group, to assess the impact of the project on people with Hep C and their medical service providers [especially GPs]

Jana Van der Jagt
Area Coordinator HEP C and NSP
Mid North Coast Area Health Service

Jenny Heslop
Area Manager HIV/Infectious Diseases Program
Mid North Coast Area Health Service


New England Area Health Service.
Review of AIDS and Sexual Health Service

Sue Miller
Public Health Officer. Population Health and Planning
New England Area Health Service


Western Sydney Area Health Service.
Review of  HIV/Sexual Health /Women's Health Clinical Nurse Consultant structures at a workshop to determine future directions.

Louise Cowper and Chris O’Reilly
Western Sydney Area Health Service


Attorney General's Department/ UnitingCare Burnside.
Evaluation of the Kinks and Bends program. An educational program about sexual assault/date rape.

Sue Winter, Kinks and Bends Coordinator
Attorney Generals Department





Highly commendable. T Issues was approachable from the start and handled the brief with dedication and professionalism, despite the inherent limitations of a small project. Experience and communication skills we’re highly valued; especially during the focus group stage” Graeme Williams


A working knowledge of the client group and their issues which really helped the process. Being able to sort through the conflicting opinions, directions and ideas and keep the project on track. Personalities which contributed to these meetings which didn’t allow things to become bogged down or confrontational”.

Getting things completed on time”. Sue Jennings



T Issues brought to the project:

  • a thorough understanding of the Outcomes Hierarchy system of project evaluation

  • strong prior knowledge of some of the projects being evaluated

  • a desire to incorporate both qualitative and quantitative data

  • a good balance of understanding political sensitivities and delivering honest results

  • a willingness to positively use opportunities to gain extra data when they arose.” Helen Burnie

Grahame brings a sense of practical understanding to environmental education, action & evaluation, which is appreciated by practitioners and volunteers alike. Rick Wiezel




"Very diligent and comprehensive, great value for money and great interaction with the Project Manager – would use services again. Good knowledge and skills, great facilitation capacity and ability to work with stakeholders to ensure a quality study." Peter Collins




"Brought a sound understanding of the relevant issues to the evaluation .Excellent communication skills both verbal and written. Conducted the evaluation in a highly skilled way and presented the final report before the due date. Able to move from project objectives to assess if outcomes had been achieved and more!" Jen Ireland




"Very strong skills in consultation, coupled with an ability to extract useful data from individual and focus group interviews. Real strengths in achieving clarity and quality." Phil Smith




"Tailored evaluation plan to meet budget. Cost for quality of the final evaluation report and the workload involved was very reasonable. Flexible, excellent communication, highly organised". Jana Van der Jagt




"Exceptional strengths in group work and facilitating a clear direction. Ability to provide equitable opportunities for all staff and stakeholders to have input/ownership." Jenny Heslop




"Grahame had the ability to gather information that was both focused and highly relevant to the central issues of sexual health...ability to listen was exceptional. His ability to meet tight deadlines is commended" Sue Miller




"Grahame has excellent people skills and group facilitation skills." Louise Cowper and Chris O’Reilly




"Grahame’s knowledge of the different ways to evaluate and choosing which one would work best with the information we would like to get from the evaluation was a real strength.
Grahame was very good with working with all the different people and services that were involved in the program. Grahame seemed to engage well with the students, teachers and facilitators in all the different focus groups. I appreciated Grahame’s directions and clarity as I had never been involved with an evaluation."
Sue Winter