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Facilitation Skills

Blacktown City Council 2008

The following outlines some projects conducted by Grahame Collier of T Issues Consultancy that demonstrate high level facilitation skills. Feedback from some of the project managers for these projects is included below. Note: All project managers can be contacted to provide feedback, if desired.

Birds Australia
The Incorporating Biodiversity to Create Sustainable Urban Communities workshop was held on 8th February 2011 in Rouse Hill NSW. Sponsored by the NSW Environmental Trust and developed by Birds Australia, the workshop was planned facilitated and evaluated by Grahame Collier. Significant input was provided by Lend Lease and Landcom staff.

Incorporating biodiversity to create sustainable urban communities evaluation report is available.

 Project Manager: Aimee Freimanis – now at Parramatta Council.

Blayney Shire Council
Facilitation of a community meeting. The purpose of this meeting was: To inform Council’s submission to NSW Planning and Infrastructure about the Flyers Creek Wind Farm Proposal. The timing was such that all regular consultation had been undertaken and that the proponent had submitted the proposal to the consent authority – the NSW Department of Planning and Infrastructure. The meeting was facilitated by Grahame Collier, and he also drafted report on the outputs of the meeting 

Project Manager: Alan Lindsay, Blayney Shire Council

Bankstown City Council
Towards a Waste Wise Events Policy Facilitation of a staff workshop and development of principles and recommendations for new policy.

Helene Forsyth and Gemma Bennett
Bankstown City Council

Wyong Shire Council and WyCare
Facilitation of a significant community workshop Tuggerah Lakes Estuary - Community Forum for Council and WyCare. Over 200 people attended this workshop, the first in a proposed series of ongoing consultations with the community,

Danielle Hargraeves Wyong Shire Council
Marlene Pennings WyCare

Birds Australia
Incorporating biodiversity to create sustainable urban communities workshop. The overall aim of this project is to build the capacity of landscape planners, designers and managers to better accommodate biodiversity into urban developments. Initial interviews were held with key stakeholders within the industry to ascertain knowledge about biodiversity and to identify industry perspectives on barriers and solutions to better incorporating biodiversity conservation in urban developments. The workshop will be held in early 2011.

Aimee Freimanis.
Education Coordinator
Birds Australia

Bankstown City Council (2)

Facilitation of Community Consultation with residents [eight focus groups and key informant interviews] about the Local Area Plan – Greenacre to Sefton.

Project Manager: Chris Chung
Bankstown City Council.

Facilitation of Strategic Planning for Bushcare Program in Bankstown.

Project Manager: Helene Forsythe
Bankstown City Council.

 

Cancer Council of NSW

Facilitation of three Transport Planning Workshops to develop an agreed strategic approach for future planning and program delivery.

Project Manager: Graham Newling
NSW Cancer Council.

Facilitation of Strategic Directions Workshops for the Cancer Information and Support Services Division.

Project Manager. Gill Batt. Director Cancer Information and Support Services
NSW Cancer Council.

 

Sydney Metropolitan Catchment Management Authority

Facilitation of Water Sensitive Urban Design Life Cycle Costing Workshop. This was a one day workshop with representatives of jurisdictions around Australia.

Project Manager: Kate Black
Sydney Metropolitan Catchment Management Authority.

Facilitation of Sydney Metropolitan Catchment Management Authority [SMCMA]/Local Government and Shires Associations workshop to develop key performance indicators for Biodiversity programs.

Project Manager: Judy Christie
Sydney Metropolitan Catchment Management Authority.

 

NSW Police

AOD Diversion Forum. Facilitation of National Workshop with staff from five jurisdictions.

Pat Ward
Manager, Illicits Policy
NSW Police

Facilitation of a Two-day Strategic Planning Workshop with staff from the Alcohol and other Drugs Policy Unit.

Pat Ward
Manager, Illicits Policy
NSW Police

 

Department of Environment, Climate Change and Water  Newcastle office

Hunter Illegal Dumping Workshop; Facilitation of stakeholder workshop with council and community groups to consider a Hunter wide Illegal Dumping Strategy. 

[DECCW – was Department of Environment and Conservation at this time, 2006] Sustainability Program Division (Hunter).

Louise Faulkner
Project Officer
DEC Sustainability Program Division (Hunter)

NSW Environmental Trust

Facilitation of Urban Sustainability Program Business Planning Workshops. Four workshops for Stage 3 local government grant recipients.

Project Manager: John Street and Kellie Walters
NSW Environmental Trust.

 

Local Government and Shires Associations

Catchment Management Authorities/Local Government and Shires Associations Facilitation of joint meeting to establish improved relations and working arrangements.

Geoff Hudson
NRM Facilitator
Local Government and Shires Associations.

The Future for Urban Sustainability Support Alliance (USSA] Planning Workshop. A workshop for all members of the Alliance to plan scenarios for the future.

Project Manager: Niki Cary
USSA Manager. Local Government and Shires Associations.

 

Australian Conservation Foundation

GreenHome Project: Facilitation of the pilot GreenHome project at Bankstown City Council. This program delivered a seven session workshop to assist the community to live more sustainably

Kirsten Blair and Suzie Brown
Sustainability Campaign Team
Australian Conservation Foundation

Yarra Valley Water Project.

Learn it Live it Training Project. Delivery of teacher professional development day about water education with 40 teachers.

Roberta Styles Wood
Yarra Valley Water

Stormwater Industry Association. 

SIA Conference 2004. Facilitation of Planning Workshop on Stormwater Management, May 2004 [50 participants.]

David Roberts
Stormwater Extension Officer
For Stormwater Industry Association

Western Sydney Area Health Service. 

Community Nurse Project. Facilitation of a planning/role delineation workshop for HIV / Sexual Health / Women's Health nurses.

Louise Cowper [Director Community Health] and 
Chris O’Reilly [HIV Sexual Health Manager]
Western Sydney Area Health Service

Ku-ring-gai Council. 

Environmental Education Workshop. Planning and facilitation of a workshop on environmental education for 15 participants.

Peter Davies
Stormwater Manager
Ku-ring-gai Council

 

Impact Environmental for the NSW Department of Environment and Conservation

Regional Sustainability Seminars.Facilitation of three regional seminars in Tamworth, Lismore and Shellharbour for councils and five state government agencies

Karen Taylor, Fil Cerone, Jem Hansen
Impact Environmental

 

Wentworth Area Health Service.

1. Drug and Alcohol Strategic Planning Workshop. Two day strategic planning workshop for 15 senior staff in the Drug Services program.

Kevin Hedge
Director Drug and Alcohol Service
Wentworth Area Health Service

2. Needle and Syringe Program Primary Care Model Planning workshop. A small group of 8 participants involved in an intensive 2 day planning/problem solving workshop.

Felicity Sheaves
Area Coordinator Needle and Syringe Program
Wentworth Area Health Service

Testimonials:

It has been fantastic working with you. You have such clear insights and are so inspiring and lovely to work with!
You give so much – no wonder it is draining... 
Renee Ferster Levy, Birds Australia; NSW

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Grahame has been a member of NEC for the first three years of it’s existence; a crucial time during which education has been established as a core business within Birds Australia.  During that time a comprehensive strategy for undertaking that education has been developed and is now being carried out.  Grahame’s experience in the development of education strategies and his considered and thoughtful responses to all the issues that we have tackled in these three years, have been enormously beneficial to the committee and to Birds Australia and I thank him most sincerely. I also thank him personally, as he has on a number of occasions acted as a valued ‘bounce board’ for me when issues have arisen. 

 So Grahame – many, many thanks for all the input, energy, good humour and wisdom that you have contributed to BirdLife over your three year involvement.  You will be greatly missed but I also hope that you are leaving with a sense of achievement.  You have participated and significantly contributed to building the foundations of what I have no doubt will become an increasingly essential core of what BirdLife does in the future; actions that will be embraced throughout the organisation.  This is no small achievement. Thank you.
Kate Ravich, Chair Education Committee, Birds Australia [from 2012 – BirdLife Australia]

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Generally a good day, was enjoyable and engaging and quite “hands on”. Fantastic, great first workshop, what’s the next one? [Birds Australia Workshop participants]

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You are one of my inspirations. I love working with you purely because you are authentic. Your talents and incredible ability are just a bonus!!!!   Kellie Walters

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Having T Issues undertake the facilitator’s role was extremely useful in that it brought an objective independence to the proceedings. The facilitator was extremely skilled at eliciting input from all members of the group and was able to ensure, through the various strategies / exercises employed, that all participants contributed to the day’s proceedings in an equitable manner.

T Issues was able to keep the group solution-focused and when the group struggled Grahame was able to find alternative ways of attacking the question and to keep everyone moving forward.  Pat Ward

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Met and exceeded expectations in terms of covering material in relatively short space of time; engaging and enthusing audience; gaining consensus for next steps; i.e. meeting nominated aims/desired outcomes of workshop Grahame brought the following skills to the workshop

  • Excellent facilitation skills
  • Strong background in illegal dumping issues
  • Understanding of nature of relationships of stakeholders and ability to ‘manage’ differing personalities
  • Enthusiasm and confidence in the process
  • Sense of humour!!    Louise Faulkner

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I was very happy with Grahame’s involvement in the project. His consultation and communication before the event provided good clarity and focus for how the event should run and what realistic outcomes could be achieved. His performance at the event was very professional and effective. He controlled the room efficiently, while being well received by the participants. Geoff Hudson

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Grahame's experience in group facilitation was invaluable to this project. His style was a perfect match to the group and he was able to get people involved in the sessions in fun and engaging way. Kirsten Blair and Suzie Brown

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Feedback from participants showed Grahame’s style was well received. He took the brief and created a day that flowed well, was jam packed with participation and oozed enthusiasm from facilitator and participants alike  Roberta Styles Wood

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Grahame engaged the group in a way that kept the group interested and kept them from escaping onto the nearby beach (tough). The small group info was presented in an interesting manner and left participants feeling like they had achieved something. David Roberts

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Grahame has excellent people skills and group facilitation skills. Louise Cowper and Chris O’Reilly

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People and communication skills. Good relaxed style and yet focused on the outcomes required. Peter Davies

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Relevant, timely and entertaining. Always professional and inspirational. Karen Taylor, Fil Cerone, Jem Hansen 

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Professional delivery within timeframes. Professional approach to the project. Good capacity to relate to participants with warmth and understanding. Kevin Hedge

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A creative approach for drawing out information needed for planning, meeting clients needs and commitment to service development. Managed controversy and helped provide the path for evidence based solutions. Felicity Sheaves